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Image by Harold Mendoza


The Summit will feature discussions on the toughest issues in managed long term services and supports today. Here is the agenda:

September 20, 2023

3:00-4:00 pm

Summit Registration

4:00-4:15 pm

Summit Welcome

4:15-4:30 pm

Voice of the Individual

A member's needs and preferences must be the center of how services are provided and covered.  This session will highlight a consumer’s journey living and thriving in their home and community through MLTSS.

4:30-5:30 pm

Panel: Shaping the Future of Integrated Care for Dually Eligible Individuals

This panel will highlight the collaboration among States and MCOs that aligns incentives, improves beneficiary experience and produces better quality and outcomes. Panelists will discuss lessons learned, best practices and shaping the future of integrated care.  

5:30-6:30 pm


7:00-9:00 pm

Dinner Salons

September 21, 2023

7:30-8:00 am


8:00-9:00 am

Panel:  An Interview with State Leaders

States look to other states for best practices in MLTSS even as they tailor their programs to meet their local context.  This panel will discuss common challenges and explore solutions that have worked and ideas that are underway.

9:00-9:15 am


9:15-10:00 am

Break Out Discussions

10:00-10:15 am


10:15-11:00 am

Panel: Workforce Development: A Call to Action to Innovate, Invest and Collaborate

This session panel will discuss the role that MCOs can play in bolstering the workforce, how MCOs can be leveraged to enhance state capacity and innovative actions that MCOs are currently undertaking to support workforce development efforts, and policy recommendations for states and the federal government to help promote and scale these promising practices. Panelists will highlight key best practices from the MLTSS Association white paper to be released at the Summit.

11:00-11:45 am

Panel: The Role of Managed Care in addressing Social Determinants of Health and Health-Related Social Needs

This session will discuss effective programs states, MCOs and providers are implementing to address SDOH to increase equity and impact health-related social and environmental needs.

11:45 am-12:15 pm


12:15-1:00 pm

A View from the Administration on Advancing Integrated Care

1:00 pm

Wrap up and key takeaways

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